Frequently Asked Questions
Learn how CPa Medical Billing simplifies the complex world of medical billing with clear answers to your most common questions.
What makes CPa Medical Billing unique?
There are indeed a lot of medical billing companies out there, but none of them are quite like CPa Medical Billing. For one, we are a GeBBS Healthcare company, which has been ranked among the top 3 Modern Healthcare’s Largest Revenue Cycle Management Firms. This gives the company insight into the methods needed for maximum efficiency, and our talent level is unparalleled in the industry. Additionally, we take a proactive approach to medical billing, performing regular audits to catch errors before they become an issue. It’s also worth noting that we are a private company, so no stockholders control our operations—we only have to worry about keeping our clients happy.
What services does CPa Medical Billing provide?
As a leading medical billing company, CPa Medical Billing provides premium outsourced medical billing, revenue cycle, and medical coding and coding audit, credentialing, and patient contact services to providers and health centers (FQHC/CHC/Tribal Health) experiencing revenue cycle management issues.
What are the benefits of outsourcing my medical billing needs?
That’s an easy one.
- We are medical billing experts. We know the industry inside and out, and we are always up to date on the latest changes in coding and the rules and regulations from varying carriers.
- We have extensive education and training in medical billing, and we also have staff working around the clock, helping you get your cash faster.
- When you outsource your medical billing needs to us, you no longer have to worry about the overhead costs of hiring your own medical billing staff (benefits, salary, continued training, etc.).
- Get rid of those HR headaches. No more worries about managing billing staff salary, payrolls, benefits, vacations, sick days, etc.
- Repurpose billing personnel’s administrative space into revenue-generating space/rooms.
- Our services are billed as a percentage of what we collect, assuring we will do everything possible to maximize payment and minimize A/R Days.
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What can you do to increase my cash flow?
Since our fee structure is based on a percentage model, we only make money when you do. Our innovative tools partnered with our expertise in medical billing mean that we are capable of increasing the dollar amounts of your claims while decreasing their turnaround time. Don’t think of our medical billing as an expense, think of it as an investment that will increase in your profits.
Do you help negotiate contracts with our managed care clients?
Not only do we help with the negotiation, it is one of our specialties. We know that your contract plays a substantial role in your profits, and we have the experience and know how to get you the absolute best rates. We can either assist you at the negotiating table or we can serve as your representative—either way, we will get you what you deserve.
Do I consistently work directly with management?
Absolutely. As our client, you will meet with a member of management on a monthly basis, and you are welcome to request more. During your meeting, you will receive an overview of your medical billing performance and we will point out opportunities for improvement based on our industry expertise.
Why are we experts in FQHC medical billing?
At CPa Medical Billing, we specialize in helping Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), and Rural Health Clinics streamline their revenue cycle management while maintaining compliance with ever-evolving healthcare regulations.
We speak your language—understanding the complex funding structures, sliding fee scales, wraparound payments, and unique coding requirements that are specific to FQHC operations. With a team that operates as a true extension of your organization, we empower you to focus on delivering exceptional care to underserved populations while we optimize your reimbursements and improve your financial outcomes. Our clients typically see up to a 45% increase in net receipts—without needing to increase staff or patient visits.
Do you work with all types of practices?
Yes! From small, single-physician offices to large provider groups with multiple locations (Including FQHCs, CHCs, and Tribal Health), we customize our medical billing services to meet your unique needs. We have the manpower and technology to handle whatever you send our way, all accurately.
Why are we experts in Tribal Health medical billing?
At CPa Medical Billing, we understand that Tribal Health Centers do more than deliver care—they serve as a cornerstone of community well-being, culture, and continuity. That is why we approach every partnership with cultural sensitivity, compliance expertise, and a deep respect for tribal sovereignty. Whether you are a 638 facility, a Tribal FQHC, or a stand-alone community health center, we offer tailored revenue cycle management solutions to support your mission and optimize your financial health.
We speak your language—understanding the unique billing processes tied to IHS funding, Medicaid/Medicare reimbursement, PRC/CHS services, and the specific regulatory landscape tribal clinics operate in. Our team works closely with your leadership, clinical staff, and administrative teams to drive greater efficiencies, reduce denials, and improve cash flow—without adding burden to your in-house teams.
Why are we experts in physician group & hospital RCM solutions?
At CPa Medical Billing, we deliver end-to-end revenue cycle management solutions that help physician groups and hospitals run leaner, collect faster, and achieve stronger financial performance. Whether you are an independent practice, a multispecialty group, or a regional hospital system, we tailor our services to fit your workflows, systems, and revenue goals so you can focus on delivering quality care.
Our approach is not one-size-fits-all. We understand healthcare providers’ operational and reimbursement challenges—staffing shortages, payer complexity, coding accuracy, and denial management. That is why we become an extension of your team, combining expert staff, proactive analytics, and flexible technological integration to deliver sustainable results. We speak your language, and we know what it takes to drive collections without disrupting clinical operations.
What can I expect as your client?
Once you have signed on as a client, your practice will be given a dedicated account executive. This person is your primary contact should any questions or concerns arise. You can relax knowing that we have taken on the burden of the medical billing process so you can focus on your patient care. Your account executive will also make in-person visits to ensure your front-end staff is following all protocols correctly for maximum efficiency, and we will notify you immediately when any changes arise. Our medical billing services are done on a percentage basis, so you can be assured that we will do everything possible to get you maximum payments for your claims.
Do you stay in compliance with all of the billing regulations?
We always work within the regulations and guidelines laid out by the Office of the Inspector General in the Compliance Program Guidance for Third-Party Medical Billing Companies. Whether working with insurance carriers, patients, or you, we strictly adhere to the legal and ethical standards of medical billing.
Where can I find articles related to medical billing?
Please go to this page to review articles related to medical billing
https://cpamedicalbilling.com/blog/
When was CPa Medical Billing founded?
In 2003, Carmen Pascarella started CPa Medical Billing. At the time, he was the CFO of a large medical center in Massachusetts, where he oversaw the medical billing department. After being repeatedly asked for assistance in medical billing by other practices, Carmen decided to start his own business, and CPa Medical Billing was born. Today, CPa Medical Billing, a GeBBS Healthcare company, proudly serves more than 1,200 providers, making their lives easier and optimizing profits.